Because geek is cool and clever

Taking the Virgin Media bait once again December 28, 2009

Posted by David in Comment, Technology.
Tags: 50Mb, cable, virgin
trackback

It’s coming up to the one year anniversary of my attempt to have a Virgin Media cable broadband connection into my house.

Actually, the installation of the cable went perfectly smoothly, it’s just that it refused to carry a signal greater than one 100th of the advertised speed.

My encountered shenanigans with the company were well documented both in this column and on my blog which ultimately prompted the head of Virgin Media’s public relations to contact me directly and apologise that my so-called 20Mb service trickled in at 0.2Mb.

His admission that the capacity on the line that ran outside my house was seriously overstretched resulted in my recommendation that nobody should consider signing up for cable until the problem was sorted out.

I am about to lay myself open for the title of Sucker of the New Decade because Virgin Media are now promising a 50Mb service to my home and I intend to take the bait once again.

From what I am led to believe, the cable providing the 50Mb connection is separate and dedicated for just that service.

If that’s true (and I’ll be checking) then I stand a reasonable chance of getting something close to what I’m paying for and I’ll willingly hand the company my money.

If my experience is the same as before, the outcome will be equally similar; I will cancel the service and Virgin Media won’t see a red cent from me.

Watch this space as I report my progress in what has become an annual drama.
Fingers crossed for a happy new year!